Privacy Policy
Effective date: October 2, 2025
Welcome to theexperts.site ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our website at https://theexperts.site/ (the "Site").
1. Information We Collect
We may collect the following types of information:
- Contact Information: name, email address, phone number, company name when you contact us, request a quote, sign up for our newsletter, or otherwise communicate with us.
- Account Data: if you create an account, we collect credentials and profile details you provide.
- Usage & Technical Data: IP address, browser type, operating system, pages visited, referring/exit pages, timestamps, and other diagnostic data collected automatically through cookies and log files.
- Payment Information: when you purchase services, we collect billing and payment details. Payment card information is processed and stored only by our third-party payment processors (we do not store full card data on our servers).
- Marketing Data: your preferences and interactions with our marketing communications.
- Publicly Available Information: information you choose to make public on social media or other platforms that we may collect or use.
2. How We Use Your Information
We use personal information for purposes including:
- Providing, improving, and personalizing the Site and our services.
- Processing purchases, invoices, and other transactions.
- Communicating about orders, updates, promotions, and support requests.
- Sending newsletters and marketing messages (you can opt out at any time).
- Detecting, preventing, and responding to fraud, security incidents, or misuse of the Site.
- Complying with legal obligations.
3. Legal Bases for Processing (If you are in the EEA)
If you are located in the European Economic Area (EEA), our legal bases for processing personal data include:
- Performance of a contract: to provide services you request.
- Legitimate interests: to operate, improve, and secure our business, provided such interests are not overridden by your rights.
- Consent: where you have given clear consent (for marketing communications or certain cookies).
- Legal compliance: where processing is necessary to comply with a legal obligation.
4. Cookies and Tracking Technologies
We and our third-party partners use cookies, web beacons, and similar technologies to collect usage information and to improve the Site. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect Site functionality.
Cookie types:
- Essential: required for the Site to function.
- Performance & Analytics: help us understand how visitors use the Site.
- Marketing: used to deliver relevant ads and measure ad performance.
5. Sharing and Disclosure
We may share personal information with:
- Service Providers: third-party vendors that perform services on our behalf (payment processors, hosting providers, analytics providers, email service providers).
- Business Transfers: in the event of a merger, sale, reorganization, or acquisition.
- Legal Requirements: when required by law, court order, or to respond to lawful requests by public authorities.
- With Your Consent: when you request or agree to share information with a third party.
6. Third-Party Links and Services
The Site may contain links to third-party websites, plugins, or services. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal data.
