Refund Policy

Effective date: October 2, 2025

Thank you for choosing theexperts.site for your digital marketing and related services. We value your satisfaction and strive to deliver the best results. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. General Conditions

Because our services are digital and service-based, refunds are handled on a case-by-case basis. Refunds will only be considered when:

• The service purchased was not delivered as described.
• A technical error on our side prevented the completion of your order.
• Duplicate payments were made by mistake.

2. Non-Refundable Items

Certain products and services are non-refundable, including:

• Completed consulting sessions or delivered digital marketing campaigns.
• Domain registration, hosting, or third-party services purchased on your behalf.
• Custom design, development, or SEO work already initiated and in progress.
• Promotional offers, discounted packages, and one-time setup fees.

3. Eligibility for Refund

To request a refund, you must:

• Submit your request within 7 days of the original purchase date.
• Provide proof of purchase (invoice, transaction ID, or receipt).
• Explain the reason for dissatisfaction so we can review and improve our services.

4. Refund Process

If approved, refunds will be processed within 7–14 business days. Refunds are issued using the original method of payment. Please note that banks or payment gateways may take additional time to reflect the refund in your account.

5. Cancellations

You may cancel recurring subscriptions (if any) at any time. However, cancellations will take effect at the end of the current billing cycle, and no partial refunds will be provided for unused time.

6. Chargebacks

We encourage customers to contact us directly with refund concerns before initiating a chargeback through their bank or card issuer. Unauthorized chargebacks may result in account suspension and legal action if deemed fraudulent.

7. Contact Us

If you have any questions about this Refund Policy or would like to request a refund, contact us at:

theexperts.site
Email: info@theexperts.site
Address: Enter your postal address here

8. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be effective immediately when posted on this page. Please review periodically for updates.